What is the difference between Contact Management and CRM?

What is the difference between Contact Management and CRM?

          In an age of short attention spans, busy schedules and smart phones, we continue to see the use of acronyms in simplifying industry terms, but this can sometimes lead to a poor understanding of the actual meaning and implications behind these phrases.  An example is the use of “CRM” (Customer […]

Benefits of CRM Software and How to Choose a Platform

Benefits of CRM Software and How to Choose a Platform

          Forming and maintaining relationships with customers is one of the most important aspects of any business. Without positive relationships, it’s hard to thrive in any industry and long-term success can be jeopardized. That’s why it’s so advantageous to implement a customer relationship management (CRM) system into your operations. The primary […]

Best Contact Management Applications

Best Contact Management Applications

    Your contact list is growing larger every day, and so are the number of email addresses, instant messaging handles, and phone numbers your contacts use. That means you’d do well to find the best tool for managing your contacts before your contact list gets out of hand. Gmail/Google Contacts (Web-based) Popular for its […]

Small Businesses Adopting CRM, Struggling with Data Integration

Small Businesses Adopting CRM, Struggling with Data Integration

      As small and midsize businesses become more savvy in their use of marketing, analytics and forecasting, customer relationship management (CRM) platforms are finding a home among small businesses, according to a survey of more than 300 organizations conducted by CRM data integration specialist Scribe Software. Midmarket companies are using CRM to store […]

5 Contact Apps to Boost Your Network

5 Contact Apps to Boost Your Network

    Out of all of the features on your average smart phone, the standard, run-of-the-mill Contacts app is one that induces a fair amount of ambivalence. Sure, it’s a fine bin to stash the numbers and email addresses of your family, friends and acquaintances, but it’s got an exceptional ability to be, across the […]